Testimonials

Below is a selection of feedback & testimonials we have recently received from some of our clients. If you would like to find out about how you, or your business, could benefit from our service then please contact us and one of our travel advisors will contact you directly.

“Good afternoon Telina Thank you for your email. We have a fantastic time in Morzine! The hotel was perfect in every way, from accommodation, service, food and facilities. Thank you for all your hard work in finding this gem. We’ve, just got to save up for next year now!” via email Feb 2019

“Just fantastic from start to finish . Advised us on a perfect destination (Oman) , organised every tiny detail perfectly and stayed in touch right up until departure day . We received all of our travel documents in a beautiful wallet before we left making life so easy . They have even checked that we had a wonderful time since returning home . It’s so so hard to find this level of customer service and not only do I highly recommend Theresa and her team at The Travel Professionals I will always use them for all of my holidays now .
Thanks so so much x” via Facebook Jan 19

“Telina is fantastic when booking your family holiday. We have booked our last 6 holidays with her. They always look for the best deal and are full of great knowledge. Would definitely recommend 😆😆😆😆” via Facebook Nov 18

“We just come from amazing time in New York and Canada. Words are not enough to describe how Theresa make this holiday so special us . With booking all our trips and arranging all the paperwork to fly to America and giving us so much information where to go etc ,sorting our boarding passes and tickets to name a few. It took so much pressure of us. She is truly an exceptional person . I can’t imagine not booking with anybody else. Thank You Travel Professionals” via Facebook Nov 18

“Currently enjoying our last day in Tenerife & would hugely recommend Teresa & team for sorting out a fab family sunshine break for us👍 Travelling as a family of 7, 3 rooms & they’re all next to each other, restaurants booked & seamless transfer from the airport (taking all the stress away) Thanks – will definitely recommend & looking at our Easter & summer escapes as soon as we’re back 🙌🏻” via Facebook Nov 18

“Theresa and Telina were absolutely fab when helping us book our summer holiday. They made it super easy and we had the best family holiday we have ever had. We were so happy that we asked them to book our holiday for next year too. That was a breeze too 🙂 I’m not sure I’d ever go back to booking my own holiday as they make it so easy, they are so knowledgeable and they find great value holidays. Thanks ladies!” via Facebook Nov 18

“We had a fantastic time thank you, the hotel was brilliant and really enjoyed my first all-inclusive holiday. Already thinking about next year’s summer holiday so might be in touch soon.” via email Sep 18

“Telina was amazing! I told her where I wanted to go to take my other half away for his birthday and babymoon and she was able to find me the perfect getaway in New York! The hotel was 5* and we thoroughly enjoyed our lil break away with no stress or worries. If we’re going to go away again, we will definitely be going back to Telina. Thank you so much for helping me and making it so stress free and easy xxx” 5* via Facebook Feb 18

“Thank you so much to Telina for organising our holiday which we are going on in a few weeks time. We wanted to support an independent Travel Agency and were really impressed with both Telina and The Travel Professionals approach. Nothing was too much trouble and booking the holiday was completely stress free. I would definitely be recommending you to other people” 5* via Facebook Feb 18

“Thank you so much Travel Professionals for giving us the perfect weekend away. Theresa was amazing in providing detailed options for me after I gave her a vague description of what I thought I wanted… she totally came up trumps and we had a fantastic weekend away. I have not used a Travel Agent in years but using Theresa totally took the stress out of the holiday and she was fast, efficient, below budget and clearly her years of experience in the industry makes the Travel Professionals a cut above everyone else. I totally recommend using this company. Thanks so much and good luck Theresa with my next vague description of what I want 🙂 ” 5* via Facebook Jan 2018

“Thanks Telina, you’ve been wonderful throughout our search. I will definitely be recommending you to other people” via email Jan 2018

“We felt in really safe hands this summer with The Travel Professionals organising our holiday. Theresa covered all eventualities, from researching holiday destinations and securing our villa, to arranging flights, reminding us of deadlines, posting our travel docs, finding activities at our destination and checking we were happy with everything. All our questions were answered extremely promptly and it was so nice to have a friendly voice on the other end of the phone. Thanks for everything and we will definitely recommend you to others.” 5* via Facebook Jan 2018

“Massive thank you to Telina for helping me book New York for my son’s 18th next year! You made it so easy and provided lots of information on what to do when we get there. So excited, can’t wait!! Thanks again” 5* via Facebook Nov 2017

“Hi Telina! Thank you so much for organising our holiday to Ikos, it was perfect! We love the resort!” via email Sep 2017

“Love these guys. They sorted Disney and Lapland for us. They give you a few options and make sure each holiday is tailored to your requirements. I’d never use anyone else now xx” 5* via Facebook Sep 2017

“Very helpful it’s the place to go if u want a good holiday thanks for all your help” 5* via Facebook Sep 2017

“Would like to say a huge thank you to Telina for helping me to book the holiday I had only been dreaming about, you definitely live up to your name as the ‘travel professionals’. To the expert advise and thorough research, you took time to make sure that every last detail was covered and that all of our needs were met! Would definitely recommend you and your service to anyone and everyone! Thank you so much.” 5* via Facebook Aug 2017

“Totally satisfied with the help I got looking for a hotel in London” 5* via Facebook Aug 2017

“Thank you Telina for sorting our holiday so quickly, it was effortless on our part! We will be back!” 5* via Facebook Aug 2017

“A huge thank you to Telina, Theresa and the lovely team for such care over our booking. Really appreciate your expertise and the time you spent searching for something amazing to fit our needs… plus absolutely loved the gorgeous office setting to discuss it in absolute comfort. Was made to feel so welcome and can’t recommend your service highly enough – thank you!” 5* via Facebook Jul 2017

“Theresa was brilliant with helping us sort out our trip to South Africa. Efficiency with a smile.” 5* via Facebook Jul 2017

‘The Moon Palace Resort was great. In a nutshell, whilst the resort is very big, it’s extremely well run, impeccably clean, very friendly and the food overall was good. The spa was wonderful – easy to get a booking. Overall a really great time and we’d go again – great value for money!! Thanks for recommending!’ via email

‘You have done it again Nadia.   We have a room (ground floor) which opens on to the beach! It is the one in brochure, or exactly the same. Very lovely. Rain when we woke but didn’t last long. So many thanks as ever’ via email

‘Hi Marilyn, It was incredible – such an amazing experience and like no other trip we have done before! Everything was arranged to perfection  🙂 The 4 day hike was hard work, but totally worth it! Thanks to you and the girls for arranging such an incredible trip for us – we loved it xx A few little pics for you! xxx’ via email

‘Roz, Nadia Thank you so much for delivering. What do they say? ….. You give 110%! Great ladies, great team’ via email

‘Hi Nadia, Well, one word really, heaven 🙂 Super hotel, in a really good location. Loved the spa there, really worth a visit and the breakfast was one of the best we’ve ever had in a hotel. Thank you for all your hard work as usual, everything went smoothly and going from London City was a great option. Much appreciated.’ via email

‘Hi Sally, The tournament was great and the travel arrangements were perfect. It was smooth sailing the whole journey. Thanks so much for your help! Hope to be in touch for next season.’ via email

“Just wanted to drop a quick email to say thanks again for booking our trip. We *loved* every second of it, only pain was that we had to come home! Back in the office today but again, wanted to thank you for putting together such an enjoyable holiday 🙂 ” via email

“The holiday was fantastic! Everyone loved it and completely and utterly relaxed. Even the coach part ran smoothly! I would also like to add that this is the first time in a long time that I have used an agent as opposed to booking on the internet and I will definitely do it again. So much better to have a person to speak with. Your service was also fanstastic – thank you. You will be hearing from me for future bookings.” via email

Killer Whale“Hi Nadia, The holiday was fantastic, thanks. We absolutely fell in love with Vancouver and BC, so much so that we looked up emigration criteria! And we got to see a killer whale breach clean out of the water – will send you the photo. Thanks to you and Marilyn for all your help. Everything was really well organised with the full itinerary, vouchers, maps etc and all our excursion bookings were sorted when we got there – so very much idiot-proof support particularly for us! Can’t wait for the next holiday!” via email

“Hi Marilyn, Thank you for your follow-up.  We had a lovely trip and especially enjoyed our time in the mountains.  The Kasbah Toubkal was just the sort of place we love, and only wish we had had a few more days there. All of our transfers worked well and staff in all three accommodations were lovely. Many thanks for your assistance with this holiday…..where next??????” Jennifer via email

“Thanks for checking in Nadia. We had the most fabulous time. We all really enjoyed the hotel – it was nice to be out of the city a little and the space, food and facilities were excellent. I am really pleased I chose to go all inclusive which completely removed any concerns about budget, and allowed the boys to enjoy drinks, ice creams etc. without having to ask permission. The flights and transferred all worked really well – I can’t really think of any stresses or concerns. I would certainly go back again. Thanks for recommending and organising it. Marie” via email

“Thank you Nadia, and to your colleagues, for arranging a really successful holiday.” via email

Feedback from our latest survey:

“As a small customer the service is perfect.  We are never made to feel unimportant despite, I’m sure, being the smallest on your books, and the very personal service is so much appreciated.”

“As the name suggests very professional in every way.  I would like to say a special thank you to Ken, he always knows who I am if he answers and spends time to have a quick chat about my agenda and where I have been and what I am up to which is nice.”

“I deal with group travel exclusively.  The team are courteous and helpful at all times.  I couldn’t survive without them”

“I have always been satisfied with your service.”

“knowledgeable comprehensive service”

“Very prompt response to requests with different options.  Bookings made quickly and efficiently.”

“The staff at the Travel Professionals are always polite and good humoured.   They are efficient and very pleasant to deal with. They have reduced the amount of time spent on travel arrangements significantly and the billing system means that we have an easy to track record of our spend each month.  Thank you.”

“Very good service. Swift, reliable and friendly. Thank you”

“Very professional, my regular contacts are always polite, informed and often humorous, which I appreciate.”

“As a frequent business traveller The Travel Professionals make the booking of flights, car hire and hotels a simple process. The “Sabre Virtually There” software makes it easy to update my calendar with my travel itinerary and submit my expense claims.”

“As the name implies, professional, efficient, competent, knowledgeable and a good service to the busy traveller.”

“The Travel Professionals have always given us outstanding service over the years we have been using them. Highly recommend.”

“Nick, Trevor and Claire and the Travel Professionals are extremely helpful and always deal with our requests promptly.  We have been able to build a good relationship with them and they are aware of our requirements.  I would not hesitate to recommend their services.” Chris Ellis Hybrid Air Vehicles Limited

“I believe they offer a very good service, frees up my time to continue other business activity while they chase and arrange travel plans.  While there is a cost to each travel arrangement, the cost is offset by not utilising my time to troll the internet or talk with airline staff.”

“Very good service, thank you!”

“The service we have from Travel Professionals is excellent and always has been.  Travel Professionals are always very helpful.”

“Very professional on all levels.”

“The Travel Professionals always give me the level of service that I require in an efficient and simple manner.”

“I think Travel Professionals offer a very personal service which you would not get if you had to book flights online.  Staff are always friendly and willing to help.”

“Extremely efficient.  A pleasure to do business with.”

“Great service all the time”.  Mike Cook – MRC Design Solutions LTD 

“Just a short note to say that we had a superb holiday in Cascais.  We were both very taken with the town and the hotel was faultless.  I really thought it was outstanding (in some respect on a par with a Four Seasons, which is my benchmark for excellence) and the breakfast was sumptuous – ***** managed about 16 courses each day!  We are both on diets.The local rep was charming, and gave us very good advice.  We were modest with our trips (just three to Lisbon) as it was pretty hot and the driving purpose was relaxation (much needed by that point as I had had a very punishing few months at work).  Batteries now fully recharged.  To add to the eases of the experience, the travel arrangements were seamless, with the BA flights on time and with a high quality service.  The transfers were excellent with Classic Collection providing their usual very high quality service. Very many thanks, as always, to you and all of the team for looking after us so well.  The service from the Travel Professionals is always faultless and I very much appreciate your guidance and advice.  You and your colleagues clearly understand exactly what your clients are after and always make recommendations which hit the mark.  We had a really excellent holiday and very many thanks again.” via email

“I just wanted to say a huge thank you to you for organising our holiday. It all ran like clockwork even down to the birthday cake you had requested, which was a lovely touch. We all had a super holiday especially my parents who couldn’t have been better looked after both by the hotel and the transfer agents which made my life so much easier” via email

“Thank you to The Travel Professionals for arranging a truly brilliant week in Kefalonia for us. Their attention to detail and consideration of everything to suit our requirements was faultless. I would love to use them again and recommend them without hesitation x Alison & Gordon Burns” via Linkedin

“Hi Nadia, We had a FANTASTIC holiday, thank you! Loved Lemnos resort. Would definitely recommend it; beautiful setting overlooking a stunning bay.  Not for people not able to cope with steps though, as it is set on a hill, and the higher rooms (with best views of the bay) are quite a climb.  But we loved it; food was great – all very Greek, rather than multinational, and the local wine was complementary, which is an added bonus. Staff, both Mark Warner, and local Greek, are great. Flights with BA were very good, transfers easy. In fact we were so impressed, we’re looking to book again for next Summer, with you of course!” via email

“I must be clear that throughout our booking process we have found you and your office to be professional, courteous, and efficient and it has been a pleasure working with you” via email

“Just a note to say to you and Roz ‘thanks so much’ for looking after us with our Mark Warner bookings. I had a  great time in Corsica, and we are really looking forward to Lemnos. We really appreciate the care you take and the service you offer” via email

“When I started in my current role, I had no knowledge at all of the process involved for booking travel. I was utterly dependent on both Trevor and Nick to guide me step by step through the machinations of different airline requirements, fare structures, visa requirements, building traveller profiles – the whole lot. Their experience has been invaluable and because they are a relatively small company, their ability to respond to our specific needs has been second to none. About 6 months ago I was required to undertake a service/pricing exercise with a number of alternative Travel Agents and found that in a like-for-like comparison, Travel Professionals provided the cheapest flight options and also the quickest response time. This is an exercise I’ve repeated unofficially a few times and Travel Pro continually produce the best travel options for our purposes. In addition both Trevor and Nick have always been willing to provide any additional support we’ve needed, from producing bespoke reports to following through insurance claims on our behalf. Over the last 5 months we have booked approximately 200 flights through Travel Professionals and every transaction has been seamless which is a good indicator of their excellent service. ” via email

“We have been using The Travel Professionals for a number of years now. Notwithstanding the abundant and robust competition we have never felt the need to look elsewhere. In this busy marketplace it is comforting to know that at the end of a phone or e-mail there is a responsive, professional and I must say highly personal service.” via LinkedIn

“I always receive a prompt and excellent service from the team and would recommend them to others. It’s always nice to be made to feel that nothing is too much trouble even when you know you’re being a pain with requests! I always appreciate knowing that my call will be answered by someone familiar.” via email

“It’s always an outstanding service. Knowledgeable staff, who know who I am and are aware of my current bookings/travel plans.” via email “Always prompt and friendly, totally reliable.” via email

“Friendly, efficient and always ready to assist.” via email

“I’m always astonished at how quickly I get a response back. It’s sometimes been as fast as only 30 minutes after submitting the travel request to our contact person – 30 min later she’s passed it on to The Travel Professionals, they’ve done their job and passed it back, all in under 30 minutes. Simply excellent service.” via email

“Always a good service. Some folk say that they can find cheaper/better alternatives online, but I find that The Travel Professionals’ suggestions turn out to be the best options.” via email

“Excellent service that provides fares that are lower than I could locate myself. Always helpful, even when faced by multiple route requests for multiple carriers.” via email

“The Travel Professionals offer a friendly and reliable service, one of the best travel agents I have worked with in over 20 years of dealing with travel bookings.” via email

“Over the last 5 months we have booked approximately 200 flights through Travel Professionals and every transaction has been seamless which is a good indicator of their excellent service” via email

“Always professional and friendly.” via email

“My main contact is Nick Watson, who is always friendly and helpful. I know I can rely on The Travel Professionals to make the travel arrangements I need.” via email

“I am very happy with the service. The personnel are always very friendly and always happy to help even when there are last minute travel changes.” via email